Job Description:
Broadnet Technologies is seeking experienced Sales and Account Managers to join our dynamic sales team. The ideal candidates will have a proven track record in sales, excellent communication skills, and a strong drive to achieve results. This is an exciting opportunity to contribute to the growth of our SMS products and services in a fast-paced, global environment.
Responsibilities:
– Sell our SMS products and services, and establish new accounts
– Manage a portfolio of accounts and develop positive relationships with clients
– Resolve conflicts and provide solutions to clients in a timely manner
– Arrange meetings with potential customers to prospect for new business
– Engage in lead-generation, client prospecting, and sales strategy for assigned clients and regions
– Ensure client records quality and completeness in relevant systems
– Gather market and customer information and trends
– Strive to provide exceptional customer service and manage company reputation
– Strive to meet or exceed company and individual sales targets
Job Requirements:
– Work Experience: Minimum 5 years in a relevant industry
– Bachelor’s degree or equivalent experience. Preferably in Business, Marketing, or Advertising
– Experience managing business relationships as a Sales or Account Manager
– Understanding of sales performance metrics
– Proficient in CRM software and Microsoft Office suite
– Some travel to local, national, and international clients or conferences may be required
– Able to work different shifts occasionally for training purposes or to accommodate clients

Skills:
– Self-Confident and able to work in a team setting
– Strong communication skills with strong business-related knowledge
– Highly self-motivated and ambitious in achieving goals
– Languages Skills: English, Arabic, Spanish, Hindi, French, Mandarin Chinese (2+ is a plus)
– Technical Skills: Microsoft Office, CRM, SMS

Job Description:
Broadnet Technologies is seeking talented and motivated Software Engineers to join our dynamic team. The ideal candidates will have a strong background in software development, a passion for technology, and a commitment to delivering high-quality software solutions. This is an excellent opportunity to contribute to the development of innovative SMS products and services in a fast-paced, global environment.
Responsibilities:
– Design, develop, and maintain software applications for our SMS products and services
– Collaborate with cross-functional teams to define software requirements and specifications
– Write clean, maintainable, and efficient code, adhering to best practices and coding standards
– Debug and troubleshoot software issues, and implement fixes and enhancements
– Participate in code reviews to ensure code quality and consistency
– Stay up-to-date with emerging technologies and industry trends
– Contribute to technical documentation and user manuals
Job Requirements:
– Work Experience: Minimum 3 years in software development
– Bachelor’s degree in Computer Science, Software Engineering, or equivalent experience
– Proficiency in programming languages such as Java, React, Flutter, or Python
– Experience with databases, web development, and API integration
– Strong problem-solving skills and attention to detail
– Excellent communication and collaboration skills
– Ability to work independently and manage multiple tasks
Skills:
– Analytical and creative thinking
– Strong technical and coding skills
– Time management and organizational skills
– Languages Skills: English (Spanish is a plus)
– Technical Skills: Java, JavaScript, React, Flutter, Python, SQL, NoSQL, Web Development, UI/UX

Job Description:
Broadnet Technologies is looking for dedicated Technical Support Specialists to join our customer support team. The ideal candidates will have a strong technical background, excellent problem-solving skills, and a commitment to providing outstanding customer service. This is a great opportunity to work in a fast-paced, global company and contribute to the success of our SMS products and services.
Responsibilities:
– Provide technical support to customers via phone, email, and chat
– Troubleshoot and resolve technical issues related to our SMS products and services
– Assist customers with product setup, configuration, and usage
– Document and track support cases in our CRM system
– Escalate complex issues to the appropriate teams for resolution
– Contribute to the creation and maintenance of knowledge base articles
– Participate in training and continuous improvement initiatives
Job Requirements:
– Work Experience: Minimum 2 years in a technical support role
– Associate’s degree in Information Technology, Computer Science, or equivalent experience
– Strong understanding of SMS technology, networking, and software applications
– Excellent communication and interpersonal skills
– Ability to work in a fast-paced, customer-focused environment
– Willingness to work different shifts, including weekends and holidays
Skills:
– Customer-oriented and empathetic
– Strong troubleshooting and problem-solving skills
– Languages Skills: English, Arabic, Spanish, Hindi, French, Mandarin Chinese (2+ is a plus)
– Technical Skills: Networking, CRM, Knowledge Management, SMS Technology, Microsoft Office